HELP CENTER
Example: "Where is the company located?" or "Can I order your product online?"
Why does the Rivet icon stay red?
The most common cause of the icon staying red is having either EyeConnect or the sharing feature for an EyeTV on. Both are known to conflict with Rivet's network connection. Stopping them and then relaunching Rivet corrects the issue in most cases.
Yes 
No